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Diederik de Groot
2017-11-13 01:43:48 +01:00
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prserv.exe version 2.0
To assist in troubleshooting, you have been provided with an executable
file (prserv.exe) to be run on your PC. Prserv.exe serves as a log server
that captures debug information sends by the ATA software to your PC's IP
address/port. Prserv.exe will compile the debug information from the ATA
into a readable log file. To enable your ATA to send its debug information,
you need to set the NPRINTF configuration parameter to your PC IP address
and an available port, illustrated as follows:
<IP address>.<port>
where <IP address> is the IP address of your PC, and <port> is any
unused port (can be any number from 1024 to 65535) on your PC.
To enter the IP address and port number, use voice menu (IVR) option 81#
(or from the ATA configuration web page, look for the NPRINTF parameter).
From the voice menu, you will use * for entering the dot character:
e.g., for a computer with the IP address 192.168.2.170 and an unused
port number 9001 (192.168.2.170.9001), you would enter the following
on your telephone handset:
192*168*2*170*9001#
Follow the voice menu option to save the parameter value.
To operate the debug capture program "prserv.exe", place the prserv
program in a folder on your PC, and at the DOS prompt of the folder
where you have placed it, enter:
C:>prserv <port>
where <port> is the port number you have selected. If <port> is omitted,
the port assumed is 9001.
The output of the debug information recieved by prserv is sent to
the DOS screen and the file <port>.log (in this case, 9001.log).
Once you are finished capturing debug information, you can stop the log
program by entering CNTL-C at the DOS prompt. If you restart the process
without changing the name of the log file, any new debug information
will be appended to the end of the original file.
NOTE: This version of prserv contains -t option, when specified, will
record the local time on the PC when each line of debug trace log
is received. e.g.
C> prserv -t 9001